What Meraled Smart does
Meraled Smart puts the lighting of your jewelry store in your hand. It controls every Meraled light directly from your iPhone or iPad over Bluetooth, with no hub, no internet connection and no cloud account.
- Tap a light to switch it on or off; touch and hold it for brightness and color temperature from 3000 K to 6500 K.
- Five jewelry tones, one tap each: Silver, Diamond, Color Stones, 14K Gold and 22K Gold.
- Group lights by showcase or store section, or control All Lights at once.
- Several stores on one device; share a store with colleagues, back it up and restore it.
- Technician Mode for installers, with the installer sign-in from Meraled: identify lights, record where each one is, create a commissioning report (PDF) and hand the store over.
- Available in English, Turkish, Spanish, German and Arabic.
Requirements
| Device | iPhone or iPad |
|---|---|
| Operating system | iOS 17 or later; iPadOS 17 or later |
| Lights | All Meraled lights |
| Bluetooth | Turned on, and allowed for Meraled Smart |
| Internet | Not needed to control the lights |
| Sign-in | Details provided by your Meraled representative with your installation |
| Download | App Store: [TO CONFIRM: App Store link] |
Bluetooth range is limited, so control works inside the store, close to the lights.
Getting started
- Install the app. Install Meraled Smart from the App Store on every iPhone or iPad that will control the lights.
- Sign in. Use the sign-in details provided by your Meraled representative. You sign in once per device; the app stays signed in until someone chooses Settings → Log Out.
- Allow Bluetooth. When iOS asks, tap Allow. Meraled Smart uses Bluetooth only to find and control your Meraled lights.
- Get your store. If your installer or a colleague sent you a store file (.meraled), open it and tap Add Store: light names, locations and groups come with it. Or add the lights yourself: make sure they are powered on, on the Lights tab tap + (Add Light), select the lights and tap Add. Each new light blinks three times when it is ready.
- Control your lights. Tap a light to switch it on or off. Touch and hold it for brightness, color temperature and the five jewelry tones. Use Groups to control a showcase or section together, and All Lights for the whole store.
- Keep a backup. After the installation and after changes, use Settings → Back Up Store and keep the file in a private place, such as your own iCloud Drive.
Frequently asked questions
Where do I get the sign-in details?
Your Meraled representative provides them together with your lighting installation. They are not published online. If you do not have them, contact us using the details below.
Can I try the app without Meraled lights?
Yes. Meraled Smart includes a demo store with simulated lights, so you can explore the controls without any hardware. Nothing is sent to real lights while you are in the demo. For the demo sign-in details, ask Meraled or your installer.
Do we need internet, Wi-Fi or a hub?
No. Control runs over Bluetooth directly between your iPhone or iPad and the lights, with no hub, gateway or cloud service. The app only needs to be open while you make a change: the lights keep their setting after you close it. The internet is used only if you open the website, the catalog or the quote page from the app’s Settings.
Does Meraled see my store’s lights?
No. Meraled Smart sends nothing to Meraled or to anyone else, so Meraled does not know which stores use the app, how many lights a store has, where they are installed or how they are used. Your stores, light names, locations and groups are stored only on your iPhone or iPad: there is no account, no server and no analytics. Meraled cannot reach or control your lights from outside the store.
We see only what you send us yourself, for example a diagnostic log or a store file that you e-mail to support.
The app says Bluetooth is off or not allowed.
- Turn Bluetooth on in Control Center or in iOS Settings → Bluetooth.
- Allow it for the app in iOS Settings → Meraled Smart → Bluetooth. If you tapped “Don’t Allow” earlier, this is where you change it.
A light does not appear when I add lights.
- Make sure the light has power (wall switch or breaker) and stay close to it.
- Close other lighting apps that may be connected to the light.
- If the light was already added by a colleague’s phone, ask them to share the store with you: Settings → Share With a Colleague.
- If that phone is no longer available, or the light was moved from another store, reset the light with Settings → Reset a Light. The step-by-step guide tells you exactly when to switch the power off and on. Then add the light again.
A light is grey or does not respond.
A grey light is out of range or without power; the app shows when it was last seen and sends nothing to it. Move closer and check that the light has power. If it still does not respond, switch its power off and on, wait about 10 seconds and try again. If the app says the light is no longer in a network, it has been reset: add it again with Add Light.
Can several staff members use their own phones?
Yes, as many as you need. There is no master phone and no manager account. To give a colleague the same lights, names, locations and groups in one step, use Settings → Share With a Colleague; your colleague opens the file with Meraled Smart and adds the store. A phone can also add the store’s lights itself with Add Light.
Anyone who has a store file can control your lights, so share it only with your own staff.
What happens if a phone is lost or replaced?
Your lights are not affected: they keep working, and every other phone in the store keeps controlling them. On the new device, install the app, sign in and either use Settings → Restore From Backup, open a store file from a colleague, or add the lights again with Add Light. There is no account to recover.
How do I change the language?
Meraled Smart is available in English, Turkish, Spanish, German and Arabic and follows your device’s language. To use a different language for Meraled Smart only, open Settings → Language in the app; it takes you to the app’s page in iOS Settings, where you can choose the language.
Something does not work. How do I report it?
Open Settings → Support → Share Diagnostic Log and send the file to info@meraled.com with a short description of what happened. Please also tell us your device model and the app version (shown at the bottom of Settings). The log contains no network keys and leaves your device only when you share it.
Contact
We are happy to help store teams and installers. When you write to us, please include your store name, your device model, the app version and, if possible, the diagnostic log.
Türkiye · Factory
Meraled Aydınlatma Sanayi Ticaret Limited Şirketi
Muratpaşa Mah. Sinema Sk. No:22/A
34040 Bayrampaşa / İstanbul, Türkiye
USA · Showroom
AmericasMart 3, 75 John Portman Blvd NW
Suite 6S349, Atlanta, GA 30303, USA
Privacy
Meraled has no data about your store. Meraled does not know which stores use Meraled Smart, how many lights you have, where they are or how you use them. Your stores, light names, locations and groups stay only on your iPhone or iPad. Nothing is sent to Meraled or to anyone else: there is no account, no server, no tracking and no analytics.
Something leaves your device only if you share a file yourself, such as a store file or a diagnostic log, and it goes only where you send it. Read the full Privacy Policy.